Job Title: Operations Manager

Job Type: Full-time with Employment Contract, In-Person/Hybrid

Job Summary:

The Operations Manager is responsible for overseeing the overall operations, management, and growth of the Chamber. As a primary spokesperson and advocate for the business community in the Municipalities of Goderich, Central and North Huron, the OM plays a critical role in driving economic development, promoting local businesses, and fostering a vibrant business environment. The Operations Manager collaborates with stakeholders, builds partnerships, and represents the Chamber’s interests at various forums to create a positive impact on the community and enhance the community’s business climate. This role requires a dynamic, visionary leader with exceptional communication and organizational skills, as well as a deep understanding of business and economic development. The Operations Manager reports directly to the Board of Directors.

 Key Responsibilities:

Strategic Leadership:

Execute the strategic plan developed in collaboration with the Board to advance its mission and goals in alignment with its vision and values.

Provide leadership in identifying emerging business trends and advocating for the interests of the local business community.

Foster strong relationships with key stakeholders, including business leaders, government officials, and community organizations.

Operations Management:

Oversee the day-to-day operations of the Chamber, ensuring efficient and effective delivery of programs and services.

Identify and pursue diverse revenue streams, including membership dues, sponsorships, grants, alternative revenue sources and fundraising opportunities.

In conjunction, responsible for directors recruitment of new Chamber board and committee members

Membership Development and Engagement:

Work with the board to set and achieve membership goals.

Develop and execute strategies to attract and retain a diverse and engaged membership base.

Deliver valuable programs, events, and networking opportunities that enhance member engagement and satisfaction.

Identify and address the needs and concerns of chamber members through effective communication and regular engagement.

Provide timely support to members as needed.

Establish and maintain strong relationships with corporate partners, members, and sponsors to secure financial support for chamber programs and initiatives.

Communications and Marketing:

Develop and disseminate public relations materials that increase the Chamber’s visibility among stakeholders and community partners.

Build and maintain relationships with website designer, community partners, members, sponsors, and the media.

Identify target audiences and create strategies to effectively engage them through social media.

Ensure digital marketing content aligns with the Chamber branding identity and messaging.

Create social media marketing campaigns to promote our members.

Advocacy and Public Relations:

Build and maintain relationships with local, provincial and federal government official, community organizations, and key stakeholders

Provides non-partisan representation of the Chamber and its members in interactions with government officials, advocating for policies and initiatives that support business growth and economic development.

Cultivate strong relationships with local media outlets to enhance the Chamber’s visibility and promote its initiatives.

Serve as a spokesperson for the Chamber, effectively communicating its mission, programs, positions on issues affecting the business community through public speaking engagements, media interviews, and written communications.

Community and Economic Development:

Collaborate with community organizations, educational institutions, and economic development agencies to foster partnerships and initiatives that drive local economic growth.

Identify and pursue opportunities for collaboration and engagement with other chambers of commerce and business associations at local, provincial and national levels.

Support the development and execution of initiatives that enhance the overall quality of life for residents and businesses within the community.

 Ideal Qualifications:

  • Post-secondary education or equivalent
  • Previous experience working within Chamber/Board of Trade or not-for-profit/charity
  • Previous experience working with a Board of Directors
  • Demonstrated organizational, entrepreneurial, leadership and management ability
  • Demonstrated issues management experience
  • Excellent oral and written communication skills
  • Knowledge of digital marketing tactics, such as SEO, email marketing, social media etc.
  • Excellent critical thinking skills and the ability to exercise good judgement and solve problems quickly and effectively
  • Experience working in customer relations

How to Apply:

Email Resume and Cover Letter to info@huronchamber.ca with the title: Operations Manager Job Posting

Deadline for applications:

Friday, February 9, 2024